Frequently Asked Questions

An item's loan period generally becomes shorter for one of the following reasons:

• The item is requested by more than one person.
• Your account expires before the item's due date.

If you have questions regarding your account expiry:

• UNSW staff members including conjoint staff and emeritus professors - contact UNSW Human Resources
• UNSW students - contact The Nucleus Student Hub
• All UNSW Library members (non UNSW staff or students) - contact the Library

If your account expiry is then updated:

• You are welcome to renew your loan before the due date of the item.
• Your account and loans must also satisfy the loan renewal criteria.

We encourage all clients to check your myLibrary account or Uni-Verse app on a regular basis. Ensure that you are aware of any changes to your due dates.

Failure to return your book by the amended due date will result in fines.