Frequently Asked Questions

You may need additional resource specific usernames and passwords to access some resources. This is not your zID and password.

Resource access login information will appear in a new tab/window when you select the relevant link under View It on the Library collection record.

Username and password details are for UNSW individual use only and must not be shared or bookmarked. Authentication details are subject to change.

Make sure your computer meets the necessary system requirements. If you are still experiencing problems, let us know by filling out the eResource access issues form.