FAQ

I received an email saying my library item is lost, but I have it. What should I do?

If you have not yet returned the item, return it immediately

Items not returned by their due date become overdue. If an overdue item is not returned within a specified period (days), the item will then be considered lost. Items considered lost have additional costs and fees. The lost period, fine or penalty charged varies in accordance with loan type. For more information see fines.

If you have returned the item, or are unsure why the item is on your Library account, submit an Ask a question form.

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